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To ensure you receive the best possible support, please be aware that we only address and resolve bugs through our support channel for the last two versions released.

Retail IT Solutions is committed to providing updates and enhancements for the most recent versions of our software products. Additionally, our support services are available for the latest versions and the version immediately preceding them.

We align our product lifecycle support with Microsoft’s standards. If you have any questions about this policy, do not hesitate to submit a support request.

This Knowledge Base is regularly updated with information from previous support tickets, offering you immediate assistance with common issues.